Privacy Policy

1. Introduction

Keter Infrastructure ("Keter," "we," "us," or "our") operates the website and platform at keterinfra.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our advertising on third-party platforms including Meta (Facebook and Instagram).

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Name and email address
• Billing and payment information
• Company name and business details
• Account credentials
• Domain and email configuration details
• Communication preferences

Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent, and navigation paths
• Referring website or source
• Device identifiers and characteristics

Advertising and Tracking Data

We use Meta (Facebook) Pixel and similar technologies to collect:

• Ad interaction data (impressions, clicks)
• Conversion events (sign-ups, purchases)
• Browsing behavior on our website for remarketing purposes
• Hashed identifiers for custom audience matching

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Create and manage your account
• Provision and configure email infrastructure on your behalf
• Send administrative communications (service updates, security alerts)
• Respond to inquiries and provide customer support
• Deliver targeted advertising through Meta and other platforms
• Analyze usage patterns to improve our website and services
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., payment processors, cloud hosting, analytics providers).
• Advertising Partners: Meta (Facebook/Instagram) and other advertising platforms receive data through pixels and conversion APIs to deliver and measure ad performance.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have provided explicit consent to share your data.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These include:

• Essential Cookies: Required for basic site functionality and authentication.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Advertising Cookies: Used to deliver relevant ads and track conversions across Meta and other platforms.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our service.

6. Meta (Facebook) Advertising

We use Meta's advertising tools including the Meta Pixel and Conversions API. These tools allow us to:

• Measure the effectiveness of our advertising
• Create custom audiences for targeted advertising
• Deliver ads to people who have previously visited our website
• Find new potential customers with similar characteristics to our existing users

You can opt out of Meta's interest-based advertising by adjusting your ad preferences at facebook.com/adpreferences.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Opt out of targeted advertising

To exercise any of these rights, please contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Keter Infrastructure
Email: support@keterinfra.com